Summary: This post introduces 5 solutions you can try when you are unable to mount an external hard drive on your Mac. Also, to avoid further data loss, you can use iBoysoft Data Recovery for Mac to recover lost data from this unmountable external drive first.
Oct 23, 2019 What happens if something goes wrong with the external drive and you can't boot? In a matter of seconds, you can boot from the internal and be 'running again' to work on the problem. BTW, the external boot drive will run fine. I used a USB3 SSD to boot my 2012 Mini since the day I took it out of the box in 2013 - still runs fine using that method. Right click on your Toshiba external hard drive icon and pick ‘Get Info’ from the menu. If you see the drive is NTFS then you’ll either need to reformat the drive or use a NTFS driver. How to Install Toshiba External Hard Drive on Mac. Your first step to using your Toshiba external drive on your Mac is to plug your Toshiba drive.
After you connect an external hard drive to your Mac, if everything is working fine, the operating system will automatically recognize, read, and mount your external drive, as well as show it in the Finder and on the desktop. However, if your disk gives up the ghost just like the users below, the external disk will not be showing up as normal. And if you check it in the Disk Utility, you will find your drive unmounted there.
'I was able to use my 3 TB external hard disk drive to backup my data last week. But now it doesn't mount after I migrate from Mojave to macOS Catalina. I dug around and tried a lot of stuff but still can't mount this external hard drive on my Mac. Can someone explain how to get this drive mounted so I don't lose the data?'
Why an external drive is not mounting on Mac?
There are numerous reasons for the external hard drive not mounting issue. The following are a few of the most common ones:
Hardware and connectivity issue
Most of the time, you can't mount your external drive on a Mac just because the connectivity is not in proper condition. This issue may be affected by a loose fitting, a broken USB cable, the wear on USB ports, etc. Sometimes, such connectivity issues could make your external drives keep disconnecting, or much worse, it would make your external hard drive unmountable eventually. After all, it is essential to have a firm and tight connection.
Corrupted disk Free letter writing app for mac.
Another possible reason for an unmounted disk may come from the problematic hard drive itself. Wonder how could it be? Well, it is possible that you're unable to mount a drive just because it is corrupted and unrecognizable by macOS. You can recall if your external drive has experienced one of these things: an unsafe removal when you are transferring files, an improper ejection, a sudden power outage, or even a virus infection. If so, your disk might be corrupted and it should be the culprit that you are unable to mount your external drive probably.
Incorrect formatting of the disk
In some cases, an unsupported file system will make your external drive unmountable. It is reasonable because if your Mac can't even read your disk's file system, how can you mount and access this hard drive on your Mac? This factor may not be as possible as the other causes, but it does happen.
Unable to mount external hard drives on Mac, how to fix?
Even though the reasons for a not mounting disk are different from case to case, certainly there are some things you can do to fix this issue. The following are five effective solutions to the 'external hard drives won't mount on Mac' issue, and some of them are just basic checks.
Solution 1: Check and fix connectivity issues
The first thing you can do is to make sure that your disk is connected to your Mac properly. Here are some things you can try.
Solution 2: Check the file system of the external hard drive
Well, if you don't know exactly what file system your disk is formatted with while your external hard drive can't be mounted now, you can go to Disk Utility to have a check if it is formatted with an unsupported file system. Remember that macOS is friendly with APFS and HFS+ and is in a neutral attitude with FAT, FAT32, and exFAT. However, it is a different story if you need to access and write to NTFS file system on Mac. By default, macOS only enables NTFS drive read support but disables write support. In this case, you can download a free NTFS driver for macOS to mount this external hard drive in read and write mode.
Still unable to mount the external hard drive on Mac? Then it should be some problems with the drive itself. You can try the following solutions to troubleshoot this problem.
Wait! Have you recovered your important data from this unmountable drive?
Before you go any further to fix this unmountable hard drive, you'd better make sure you have backed up your data on this drive to avoid data loss. The reason is that when your external drive won't mount, you lose the only access to all your files on this drive. In this situation, if you have important files on the external hard drive, any operations on the drive could overwrite the original data and cause irreparable data loss.
Forget to back up before? You can also use Mac data recovery software like iBoysoft Data Recovery for Mac to recover lost data from the unmountable external hard drives.
iBoysoft Data Recovery for Mac is afree external hard drive data recovery tool that enables you to recover lost data from external drives, especially when a hard drive is unmounted, formatted, inaccessible, unreadable, or corrupted. It's fully compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra 10.13/10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7. In addition to external hard drive data recovery, it also can recover lost data from internal Mac hard drives, USB flash drives, SD cards, memory cards, pen drives, etc.
Tutorial to recover lost data from unmountable external drive on Mac with iBoysoft Data Recovery for Mac
Step 1: Download and install iBoysoft Data Recovery for Mac on Mac.
Can't Mount Internal Hard Drive Mac
To use iBoysoft Data Recovery for Mac, you need to install this software on your Mac. You can just download the installation package and install it with no fuss.
Step 2: Launch iBoysoft Data Recovery for Mac.
After successfully downloading this program on your Mac, you can drag it to your Applications folder to install it, or you can double-click its icon to launch it.
Step 3: Select the unmountable external drive and click Scan button to scan all lost data.
When the Mac data recovery software is launched, all connected storage devices will be listed in the interface. You can see the name, file system, and space allocation of your hard drives and partitions. Locate your unmounted external hard drive, select it, and click 'Scan' to scan for lost data. Two scanning modes are allowed: Quick scan and Deep scan. Quick scan mode saves time for users and is applied when data is recently deleted. Deep scan mode finds more files at the cost of more time, and it's used when file system is corrupted or partition table is lost. Anyway, this software will automatically choose the most efficient way to scan for files according to the disk condition.
Step 4: Preview the searching results, choose files you need, and click Recover to get them back.
With the preview feature, you can check whether your files on this unmountable disk are in a good condition or not. It saves time and money for users. The software will show if your file is corrupted so that you would not waste energy to recover it or pay for this data recovery product.
Step 5: Have a check to ensure you have got all lost data back.
Now you either have a copy of a data backup in hand, or have recovered your important files with iBoysoft Data Recovery for Mac. https://keenjust.weebly.com/blog/hide-hidden-files-mac-app. Therefore, you can go ahead to repair this unmounted external drive without worrying about data loss.
Solution 3: Repair the external hard drive with Disk Utility
When an external hard drive is not working properly, you can use the built-in disk repair tool - First Aid to check and repair disk errors.
Step 1: Launch Disk Utility.
Step 2: Choose the unmountable external drive on the left sidebar.
Step 3: Select First Aid in the top center and click Run.
Solution 2: Repair the external hard drive with Terminal
Sometimes, Disk Utility may not function as desired. Fortunately, you can still try to repair the corrupted external hard drive with Terminal.
Step 1: Go to Applications > Terminal
Step 2: Enter: diskutil list (This will list out the available volumes).
Step 3: Check the volume identifier from the table that appears.
Step 4: Enter:diskutil repairVolume [diskvolume identifier]. For example, if the volume identifier of an external hard drive is disk2s, you should enterdiskutil repairVolume disk2s.
Solution 3: Reformat the external hard drive
If yourexternal hard drive can't be repaired with Disk Utility and Terminal, the file system of this drive might be seriously corrupted. The only way to fix this unmountable external drive is to reformat it.
Warning: Reformatting will erase all data on the external hard drive, so please make sure you have backed up important data.
1. Launch Disk Utility from Utilities.
2. Click the icon of the unmountable external drive on the left part of the window.
3. Click the Erase function on the top of the Disk Utility window.
4. Complete the related information (name, format, scheme), then click Erase button.
Conclusion
When you can't mount an external hard drive on your Mac, you can try the 5 methods introduced in this post. But no matter which solution you are going to try, to avoid data loss, you are always advised to back up your files or recover your data from this unmountable drive first with iBoysoft Data Recovery for Mac.
But if unfortunately, none of these solutions can make your hard drive work again, or your disk is not even detected or showing up in Disk Utility, then this drive might be physically damaged. Under this situation, you should send it to a local disk repair service and see if they can help. Good luck! Get a data lifeguard for Mac
Disk Drill brings deleted files back from the dead.
Most of the time, when you connect an external hard drive to your Mac’s USB port, you soon see it mount on the desktop. Apple likes to ensure these are easy to find, so they also appear in the Finder in the left-hand column under Devices, since Mac’s treat them the same way as another computer.
However, sometimes, an external hard drive doesn't show up. It’s annoying, especially when you need to transfer something right then. And besides, there can be a risk that data on the external USB pen, hard, or flash drive is corrupt, which means you can’t transfer what you need between devices at all.
Corrupt data can be one reason your Mac won't recognize an external drive, but there are other reasons too. Let’s take a look why this is happening and how you can get an external drive to appear on your Mac and get recover data to access to your documents.
How to fix an external disk drive that won't show up on a Mac
Why an external disk drive is not showing up? There could be a few reasons why a USB flash drive isn’t making an appearance.
Open an External Drive Not Showing on Mac
Get a huge set of top utilities for troubleshooting external hard drives not mounting on a Mac
Start with the basics:
Unfortunately, if none of those options has worked and the external drive still isn’t visible, then it could have crashed, or be well and truly broken. But there might still be a way you can recover the data on the external drive.
How to show connected devices in Finder
In the Sidebar tab you can choose which folders and devices will be shown in the left-hand column of the Finder window.
How to add cloud storages to Finder
You can also mount cloud storage as local drive on your Mac. By connecting Google Drive, Dropbox, or Amazon to your computer, you get more space for securely accessing and sharing files. For your ease, add cloud drives to Finder with CloudMounter app, so that you keep them close at hand. You can read detailed instructions on managing cloud storage as local drives here.
Repair the failed external drives with First Aid
If your drive is having problems, you can try to fix them yourself with First Aid and therefore get access to your files. First Aid tool will check the disk for errors and then attempt a repair as needed. It helps to verify and repair a range of issues related to startup HD and external drive problems. If you are able to fix the hard drive or SSD in your Mac (or an external drive) using Disk Utility you will hopefully be able to recover your files.
To run Fist Aid on an external hard drive:
If First Aid successful in fixing errors, the external drive should be available to mount. If the utility unable to repair issues, your drive truly is broken or formatted using a file system that the Mac cannot read - in this way we suggest you follow the next steps to recover data from a damaged disk drive.
How to recover data from a crashed drive
Thankfully, there is an app for that. Disk Drill is the world’s premier data recovery software for Mac OS X. Powerful enough to retrieve long-lost, mistakenly deleted files from Macs, external hard drives and USB drives and camera cards.
Get a file recovery app
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With Setapp you get a pack of professional tools for file recovery and Mac maintenance.
An easy way to recover lost files on an external hard drive
Providing you already have Disk Drill Pro version, which you can get automatically by downloading from Setapp:
Disk Drill does have other ways to recover lost files but assuming there aren’t complications, this method is the most effective. Disk Drill Pro recovery app is available from Setapp, along with dozens of Mac apps that will make your life easier. Never have to worry about a crashed or corrupted external drive again.
Mac External Disk Won't MountA few more tips on getting your files back
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Alternative ways to recover data from an external hard drive
Reset the System Management Controller (SMC) if your Mac shuts down when you plug in an external hard drive. Then use a different port to connect the external hard drive. If you’ve got a battery that you can’t remove:
For Macs with removable batteries, you need to switch them off, remove the battery, then press and hold the power button for 5 seconds. After that, put the battery back in, plug in the power adapter and switch the power on again.
What’s your file format? One reason your Mac isn’t recognizing the hard drive is the file format. Windows uses NTFS file formats, while Macs, up until the introduction of Sierra, have used HFS+. Now, Apple has introduced the Apple File System (APFS) for newer operating systems. It is possible to format a hard drive so it can be read on Mac and Windows computers, providing you format using exFAT. However, if you’re having problems accessing the files and the issue is due to formatting, you will need to connect it to a device it can be read on, and then format the files correctly for the computer you are going to use it on next.
How to make Ext2/Ext3 drives readable on MacExternal Hard Drive Won't Mount
The common issue is Ext2- and Ext3-formatted drives are not readable on macOS. There are two ways to access such external drives on your Mac – via Linux OS or FUSE system. The easiest would be installing Linux to a secondary drive or virtual machine. Encrypt usb drive mac os.
If you go with Linux installation, dual boot your Mac with Linux on another drive and use FAT32 as a transfer intermediary. If you don’t have a drive to install Linux to, use virtual machine as an interface for it. Transferring can be done the same way – with FAT32, or via network.
Another option for reading Ext2/Ext3 disks is mounting disk with Filesystem in Userspace (FUSE). Basically, it works as an extra interface enabling file system access via specially installed modules. Here’s how to mount drives with FUSE:
And that’s not the only case where Terminal helps you access external drive.
Employ the handy all-powerful Terminal, which always comes forward with solutions for difficult problems. Especially if System Information does recognize the USB or hard drive, but continues to hide it from you, disconnect the drive and try to find it using the Terminal, which you can find in Applications > Utilities.
External Drive Won't Mount Mac
Console is also reliable when it comes to solving tricky problems, although it isn’t always that easy to use. You can find Console under Applications > Utilities > Console. Console shows if an external drive or any error is detected under the Errors and Faults tab. If no errors show up, then the problem is not caused by the device.
To sum up, there are lots of potential solutions for a Mac not reading an external hard drive. If we were to pick one, Disk Drill seems to be the most well-rounded, offering plenty of customizations and power in an easy-to-use interface. Disk Drill Pro recovery app is available via Setapp, along with 150+ Mac apps that strive to make your life much much easier. At the very least, you’ll never have to worry about a crashed or corrupted external drive ever again.
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